Dear RMS Customer,
We think that your issue can be solved based upon the knowledge article below.
| Knowledge Article Title: | Can device data be sent over a VPN to a server. |
| Description: | Can I send RMS device data over a VPN to the server? |
| Keywords: | VPN; server; device data |
| Software Edition: | On-premis |
| Software Version: | V2.1.1 |
| R&D Project Number: | N/A |
| Product Part Number: | N/A |
| Product Firmware Version: | N/A |
| Issue: | Can I send RMS device data over a VPN to the server? |
| Solution: | Yes, this is possible. However, this needs to be discussed with the users internal IT team. |
| Details: | N/A |
Please let us know if this has helped solve your issue. If so, we will close this support case. If not, we will explore other possibilities.
Thank you and best regards,
Your RMS Support Team